Data Entry Clerk/Customer Service Representative Job at TEKONE IT SERVICES PRIVATE LIMITED
Job Title: Client Services Specialist
Location: Greenville NC 27834
Duration: 09 MONTHS (DURATION - THROUGH DEC 2023 AND MAYBE EXTENDED TO APRIL 2024)
Onsite MON-FRI 8-5PM
Note: REMOTE BUT ONSITE FOR TRAINING AND SOME MEETINGS .
SUMMARY
This position works with the Client Services team, internal technical teams, Business Development, and customers. The role will require high level of accuracy and communication skills. The qualified individual is expected to apply technology to help improve and optimize business processes including invoicing, forecasting, quotes generation, contracts management. .
Responsibilities include, but are not limited to:
- Meticulous data entry in ERP system to enable contract billing and forecasting.
- Generate reports from ERP system or process ERP data in Excel or other software to develop various reports.
- Utilize various software (Word, Excel, and other technology) to create and improve templates for various routine client facing documents and reports.
- Represent Client Services during client meetings and/or teleconferences to gather information to prepare various reports.
- Process forward billing work orders to generate invoices for various project specific items and services.
- Assist with drafting of quotes and RFI documents for clients.
- Assist with generation of training material for ERP processes and be part of the training team.
- Creatively apply technology to improve business processes and systems to gain efficiency.
- Assist other Client Services members when needed to ensure the overall group’s goals and deliverables are met.
Education or Equivalent Requirements:
- Bachelor’s degree in Management Information Systems or related field.
- At least 3 years of relevant experience preferred.
Job Types: Full-time, Contract
Salary: $23.00 - $25.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Greenville, NC 27834: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Required)
Experience:
- Microsoft Excel: 1 year (Preferred)
- Data entry: 2 years (Preferred)
Work Location: One location
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