DECHR is seeking a passionate person to lead the way on existing and new statewide crisis services programs. This position plays an important role as the liaison between the Department of Administration and other State agencies, county Social Service Offices, the public, and other non-profit organizations.

Join an organization that strives to exceed customer expectations by delivering efficient, high-quality state government services. The Department of Administration (DOA) provides direct services to state agency customers and designs and leads initiatives to make government more innovative and cost-effective. Working at DOA offers you the opportunity to make an impact on the quality of life in Wisconsin.

The Division of Energy, Housing, and Community Resources (DEHCR), Home Energy Plus Bureau, Program Development Section is recruiting for one Program Services Monitor to support the operations of the Division. For more information about the DEHCR, visit our website.

Diversity, Equity, Inclusion, and Belonging are core values at DOA that guide how we build our teams, develop our leaders, and create a culture that empowers everyone to be their authentic selves. We believe that when employees are respected and valued for who they are and are accountable for demonstrating that respect to others; it drives greater engagement and collaboration, ignites creativity and innovation, and fosters connection between teams and those we serve.

This position is located at the Department of Administration (DOA) building in the heart of downtown Madison near the State Capitol. This vibrant area is home to many nearby restaurants and shopping venues as well as Madison’s notable farmer's markets and food carts. It is also close to the University of Wisconsin and is easily accessible by both the Madison Metro Bus route and the Capital City bike path. This position will have the option of working remotely upon agreement of the supervisor but may be asked to come into the office periodically. This schedule may change based on operational needs and organizational requirements.

Under the general supervision of the Program Development Section Chief within the Home Energy Plus Bureau, this position provides advisory and overall technical and administrative support for programs operated under the Home Energy Plus umbrella. Considerable knowledge is needed of the Home Energy Plus programs.

Home Energy Plus programs include the Low Income Household Water Assistance Program (LIHWAP), Wisconsin Home Energy Assistance Program (WHEAP), Emergency Furnace, Water Conservation and the Weatherization Assistance Program (WAP). These are large statewide programs with combined annual budgets of over $228 million. The weatherization program serves nearly 6000 households statewide and is designed to increase the energy efficiency of dwellings owned or occupied by low-income persons. Delivery of weatherization services is through a network of 20 local non-profit Community Action or local government agencies. The WHEAP is delivered through contracts with some of the state’s 72 counties and 6 tribes. Over 205,000 households are served annually. The WHEAP has multiple components: heating and electric assistance programs, emergency and pro-active assistance programs, and emergency furnace replacement and repair program. The LIHWAP is delivered through a statewide customer care center non-profit agency. The LIHWAP is a crisis water assistance program that is targeted to pay off customer’s arrears. These programs target assistance based on need, encourages energy efficiency, pay off water arrearages, and encourages individual responsibility for bill payment. WHEAP, Water Conservation and LIHWAP programs assist low-income households in meeting their needs for affordable home energy and water.

To view the complete position description, please click here.

Starting hourly rate for this position will be $25.32 - $41.78 per hour depending on qualifications and experience, plus excellent benefits. This position in this classification is assigned to pay schedule/range 07-03. A 12-month probationary period is required. Pay for current state employees will be set in accordance with the Wisconsin State Compensation Plan.

Project permanent positions are eligible for benefits including health insurance and do obtain permanent status in class. The position is scheduled to end on August 11th, 2025.

Due to the nature of the position, DOA will conduct background checks on applicants prior to selection. DOA does not sponsor work visas. All persons hired will be required to verify identity and eligibility to work in the United States, and to complete the required employment eligibility form.

Qualified applicants will have the following:

• Experience working with grant funded programs.
• Experience conducting training and developing training curricula.
• Experience researching, drafting or interpreting program policies.

Well-qualified applicants will have the following:

• Experience working with Home Energy Plus programs and data systems, or similar programs/systems.
• Experience conducting administrative and/or fiscal monitoring.
• Experience working with non-profit agencies, utilities, or other low-income programs.
• Experience with federal energy assistance program laws and regulations and/or state public benefits laws and programs.

Apply online! To apply, click “Apply for Job” to start the application process. Then, you will access your existing account or to create a new account if you don’t have an account. Once you are logged in, click “Apply for Job.” Follow the steps outlined in the application process and submit your application.

Your letter of qualifications and resume are very important parts of your application and are used during our evaluation process to determine your qualifications as they relate to the job. For instructions on developing your resume and letter of qualifications for your application and what should be included in these materials, click here.

Submitted materials will be evaluated and the most qualified applicants will be invited to participate in the next step of the hiring process for available vacancies.

Permanent classified state employees who are eligible for consideration (transfer or voluntary demotion) should complete the application process as described above by the stated deadline.

We are an Equal Opportunity and Affirmative Action employer seeking a diverse and talented workforce.

If you are a veteran with a 30% or greater service-related disability, and are not currently employed in a permanent position with Wisconsin State Government, please send a cover letter, resume, DD-214, and documentation of your service-connected disability rating (dated within 12 months) to the contact listed below.

Questions can be directed to Pilar Blomquist at pilare.blomquist@wisconsin.gov or call 715-831-3220.

Application materials are due by 11:59pm on May 14, 2023.