Funding Specialist - Customer Service

This is a great opportunity within a growing organization. If you are looking for a place that recognizes and rewards hard work - THIS IS FOR YOU!

Summary:

The Funding Specialist is responsible for coordinating daily account activity for employer groups who self-fund their health, dental and short-term disability benefit programs. As such, the specialist manages information for clients in the areas of funding, billing and reporting of financial transactions.

The funding Specialist will comminicate with clients via email. Training provided for candidates that have prior Customer Service skills within a financial and or banking industry. Communication is usually with a member of the client's finance department.

Duties and Responsibilities (other duties may be assigned):

• Communicate with clients regarding funding requirements based on approved expenses of the plan
• Coordinate and schedule payments to providers and other payees on behalf of client
• Communicate with claim examiners, account managers and various other departments according to client needs
• Compile and audit various monthly activity reports
• Maintain and reconcile client cash account used to pay plan expenses
• Work with Finance staff to ensure client account maintains a positive balance
• Work with Reinsurance staff to ensure provider payments are funded and paid according to stop loss contract guidelines
• Perform other various duties deemed necessary to provide client administrative services

Minimum Education Requirements (must have documented proof*):

· High School Diploma or equivalent

·Minimum Experience Requirements:

· Two or more years’ related experience

· Preferred Experience Requirements:

• Communicates effectively, both verbally and in writing
• Ability to work both independently and as a team member
• Ability to multi task efficiently and accurately
• Must be detailed, analytical and accurate
• Recognize the need for follow-thru and follow-up
• Ability to work within specified timeframe and meet deadlines
• Recognize and maintain confidentiality of work materials as appropriate
• Comprehend and communicate Plan Document guidelines

Computer Skills:

· Proficient in Microsoft Office, including Word, Excel, Outlook and PowerPoint

Excellent company culture (Temp to hire opportunity) Growing organization with up

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Ability to commute/relocate:

• Westborough, MA: Reliably commute or planning to relocate before starting work (Required)

Work Location: Hybrid remote in Westborough, MA

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