Teen Residential Care Specialist - AM, Afternoon and Overnight Shifts Job at Journey to Dream
Journey to Dream Lewisville, TX 75077
Grab this opportunity to help improve the lives of at-risk youth in your community and join a team of hard-working people who want to help others while making a difference in the world?
If this sounds like you, let’s talk! Our team is dedicated and passionate individuals committed to inspiring positive change in the lives of youth.
Joining our team is more than just a job; it’s an opportunity to create a meaningful change in a teen's life with a non-profit driven by its powerful mission to make a difference. Journey to Dream's mission and dedication is to support, mentor as well as equip teens to overcome adversity and homelessness through the pursuit of education, practical life skills, and experiences that enable them to function as self-sufficient, successful, and productive adults.
MISSION: 2004 Journey to Dream (JTD) set out on a mission dedicated to the support, mentor and equip hurting, at-risk and homeless teens to overcome adversity and homelessness through education, practical life skills, and experiences that enable them to function as self-sufficient, productive adults. JTD is premised on the belief that substantive and supportive curriculum-based programs can be a powerful catalyst for homeless and at-risk teens to be positively motivated to pursue education and healthy living goals.
OPPORTUNITY: TEEN RESIDENTIAL CARE SPECIALIST- MENTOR
Key Responsibilities:
- Provides emotional support to residential clients, demonstrates sensitivity, supports those in crisis, and is non-judgmental and tactful in words and actions; crisis response and intervention.
- Collaborates with the case manager(s) on service updates or needs for clients via documentation, email, and/or verbal communication.
- Communicate with supervisor and designated staff regarding pertinent client issues.
- Intervenes in crises, using approved methods promoting the safety of all residents.
- Monitors security cameras and follow appropriate procedures to ensure client and building safety.
- Assists with special events and activities scheduled shift.
- Participates in system data collection in an accurate, complete, and timely manner and completes data entry into Client’s First promptly.
- Monitors supplies such as bedding, towels, pillows, etc.; prepare rooms for new clients.
- Monitors resident advocate desk and assists clients with basic needs such as distributing medication, toiletries, etc.
- Provides light household tasks (i.e., spot cleaning rooms, washing shelter linens, spot cleaning common areas of shelter)
- Transports clients in a company vehicle to and from appointments, meetings, or hospitals.
- Monitors the facility for safety and cleanliness. Takes appropriate action to maintain the cleanliness of the shelter, as needed.
- Assists clients with basic life skills activities including healthy habits, clean living skills, organization, daily planning, time management, etc.
- Provides backup coverage to hotline phone calls, assesses the level of client risk, and provides mental and emotional state of mind by active listening, comforting words, and positive problem-solving.
- Monitors volunteers and supports and guides them if necessary.
- Performs basic administrative tasks, including filing, incident report summaries, and other duties not listed here deemed necessary for the agency's well-being.
Requirements: Bachelor's Degree in psychology, social work, sociology OR similar with 3 months of experience working in a residential facility, shelter, or similar environment OR an Associate’s Degree and any equivalent combination of training and experience, which provides the required knowledge, skills, and abilities.
Licenses and Certifications: Valid Texas Driver’s License and clean driving record.
Knowledge and Skills and Abilities:
- Knowledge of domestic violence and client trauma.
- Skilled in Microsoft Office applications.
- Skilled in verbal de-escalation and crisis management.
- Ability to maintain a clear and valid Texas driver’s license.
- Ability to communicate in both written and verbal formats to meet position responsibilities.
- Ability to be sensitive to the language, economic and cultural needs of clients.
- Ability to safely drive a company vehicle to off-site locations and attend off-site meetings and events.
- Maintains professional boundaries with clients at all times.
- Protects client confidentiality.
- Ability to work overtime when necessary to cover shifts
Mental and Physical Abilities: Duties are usually performed seated with occasional periods of standing or walking. Limited physical effort is required associated with lifting and carrying objects (less than 25 lbs).
Working Conditions: Work may be performed but is not limited to an office environment—the ability to work some days. Weekends and evenings.
Essential Functions: This job description should not be interpreted as all-inclusive. It is intended to identify the essential functions and requirements of this position. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this job description.
Pay: $15.00 - $16.00 per hour Plus Monthly Bonus Opportunity
The initial interview will be held virtually through Zoom
Job Type: Full-time
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Lewisville, TX 75077: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Preferred)
Experience:
- Caregiving: 1 year (Preferred)
License/Certification:
- CPR Certification (Preferred)
Shift availability:
- Overnight Shift (Required)
Work Location: In person
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