Remote Enterprise Service Specialist Job at ReadyRefresh
From $18.20 an hour
Here at BlueTriton, we are the name behind your favorite bottled water brands and home-delivery service – we are all about hydration. With trusted brands that put smiles on customers’ faces no matter the occasion, BlueTriton plays an important role in the flow of everyday life. As we work to build something different, something better, what we do is more important than ever. With our deep commitment to helping make a positive impact for generations to come, we welcome those with a thirst and desire to inspire fresh, bold ideas that create change and have the tenacity and grit to do what’s right for our people and our communities. BlueTriton is not only a place to build a career you can be proud of but can also provide you with the opportunity to be fiercely good.
We have a team of brilliant individuals who come to work every day to challenge one another, reimagine hydration and help grow our business. Quench your thirst with exciting possibilities when you join us for a fiercely good career doing work that matters.
ReadyRefresh brings hydration that supports a healthy lifestyle, convenience that preserves precious time and sustainability to help improve our world. As a Certified CarbonNeutral® Company and a leader in reusable packaging, ReadyRefresh is proud of its role in helping conserve natural resources and reduce waste by delivering healthy hydration to our neighbors, businesses, and communities in reusable bottles which are collected, sanitized and refilled. Our ReadyRefresh branches and warehouses are where our unrivaled portfolio of popular brands of water products begins its journey to the customer. Joining BlueTriton within our ReadyRefresh Team requires grit and determination - and we believe the rewards are worth the effort: a business you help shape, a supportive team you learn from, and the chance to have a positive impact in which you can truly be proud. Job Description
We are currently seeking an Enterprise Service Specialist to join the BlueTriton team. This role is an integral part of the Enterprise Service team, managing account relationships via remote support. This position can be remote and reports to the Enterprise Service Center. The Enterprise Service Specialist plays a critical role in achieving sales targets, ensuring customer satisfaction, and helping to grow the ReadyRefresh business.
Schedule : Monday to Friday 8:00 AM to 6:30 PM Shift Flexibility
Reporting Location: Remote
Pay: Starting at $18.20 / hour
Excellent BlueTriton Benefits: Medical, dental, vision, prescription, life insurance, short-term and long term disability, paid vacation, paid time off and much more!
Key Responsibilities include, but are not limited to:
Manage relationships with Blue Triton customer accounts (VIP/Platinum Level Commercial/Retail/DSD) remotely
Execute sales strategies defined by Enterprise Service Center Leader
Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
Field customer calls, and find the appropriate channel through which to address the customer inquiry
Maintain high levels of customer satisfaction
Collaborate with the BTB operating companies to execute joint customer efforts
Effectively sell-in new items, pricing, promotional programs, merchandising (POS and equipment), activities and programs that support Customer plans
Learn all facets of customer dynamics and use understanding to align on customer priorities
Proactively anticipate customer needs
Collaborate with peers to share best practices and strategies to drive customer satisfaction
Integrate with the B2B Marketing Center to align efforts and execute on Customer Plans
#LI-Remote Qualifications
Key qualifications include, but are not limited to:
5+ years of experience in sales, marketing, or customer service roles
High School diploma or equivalent required; Bachelor’s degree in business, marketing, or equivalent experienced preferred
Experience managing customer relationships, and providing a high-level of customer service
Experience with negotiation, preferably via telephone
Excellent written and verbal communication skills, particularly via telephone
Proven track record of consistently growing accounts’ business
Solid analytical and technical skills in MS Office and internal sales tools
"Team player" with demonstrated track record of collaboration of working with others to solve difficult problems and drive business improvement
“Self-starter” with a concrete ability to work autonomously
Technical Qualifications and Requirements:
The employee must have a space in his or her place of residence suitable for the installation of a Home Agent work station.
Work environment must be free from distractions, including any background noise that impacts the customer experience
The work environment should be kept in a tidy condition and suitable for safekeeping of confidential and sensitive customer information
Prior experience with setting up and troubleshooting remote workstation (i.e. computer, phone, modem, router, etc.) preferred.
Must have an internet connection with a minimum of 100 mbps download and 15 mbps upload speed from a reliable internet provider (Cable, DSL or Fiber Optic/FiOS providers only). You may not use satellite internet providers.
Your device must be directly connected to router/modem via Ethernet cable as you cannot use a wireless (WIFI) connection.
Must be able to certify compliance with requirements regarding internet speed and connection
BlueTriton Brands is proud to be an Equal Opportunity and Affirmative Action employer, seeking to create a welcoming and diverse environment . We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. BlueTriton Brands is committed to providing reasonable accommodation for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please contact us at BlueTritonHR@bluetriton.com
BlueTriton Brands offers an unrivaled portfolio of water brands for healthy hydration, including Arrowhead®, Deer Park®, Ice Mountain®, Origin™, Ozarka®, Poland Spring®, Zephyrhills®, AC+ION® Alkaline Water, Splash Blast® Flavored Water Beverage, Splash Fizz® Flavored Water Beverage Saratoga® and Pure Life® Purified Water.
Please Note :
mobilegreenenergies.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, mobilegreenenergies.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
We have a team of brilliant individuals who come to work every day to challenge one another, reimagine hydration and help grow our business. Quench your thirst with exciting possibilities when you join us for a fiercely good career doing work that matters.
ReadyRefresh brings hydration that supports a healthy lifestyle, convenience that preserves precious time and sustainability to help improve our world. As a Certified CarbonNeutral® Company and a leader in reusable packaging, ReadyRefresh is proud of its role in helping conserve natural resources and reduce waste by delivering healthy hydration to our neighbors, businesses, and communities in reusable bottles which are collected, sanitized and refilled. Our ReadyRefresh branches and warehouses are where our unrivaled portfolio of popular brands of water products begins its journey to the customer. Joining BlueTriton within our ReadyRefresh Team requires grit and determination - and we believe the rewards are worth the effort: a business you help shape, a supportive team you learn from, and the chance to have a positive impact in which you can truly be proud. Job Description
We are currently seeking an Enterprise Service Specialist to join the BlueTriton team. This role is an integral part of the Enterprise Service team, managing account relationships via remote support. This position can be remote and reports to the Enterprise Service Center. The Enterprise Service Specialist plays a critical role in achieving sales targets, ensuring customer satisfaction, and helping to grow the ReadyRefresh business.
Schedule : Monday to Friday 8:00 AM to 6:30 PM Shift Flexibility
Reporting Location: Remote
Pay: Starting at $18.20 / hour
Excellent BlueTriton Benefits: Medical, dental, vision, prescription, life insurance, short-term and long term disability, paid vacation, paid time off and much more!
Key Responsibilities include, but are not limited to:
Manage relationships with Blue Triton customer accounts (VIP/Platinum Level Commercial/Retail/DSD) remotely
Execute sales strategies defined by Enterprise Service Center Leader
Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
Field customer calls, and find the appropriate channel through which to address the customer inquiry
Maintain high levels of customer satisfaction
Collaborate with the BTB operating companies to execute joint customer efforts
Effectively sell-in new items, pricing, promotional programs, merchandising (POS and equipment), activities and programs that support Customer plans
Learn all facets of customer dynamics and use understanding to align on customer priorities
Proactively anticipate customer needs
Collaborate with peers to share best practices and strategies to drive customer satisfaction
Integrate with the B2B Marketing Center to align efforts and execute on Customer Plans
#LI-Remote Qualifications
Key qualifications include, but are not limited to:
5+ years of experience in sales, marketing, or customer service roles
High School diploma or equivalent required; Bachelor’s degree in business, marketing, or equivalent experienced preferred
Experience managing customer relationships, and providing a high-level of customer service
Experience with negotiation, preferably via telephone
Excellent written and verbal communication skills, particularly via telephone
Proven track record of consistently growing accounts’ business
Solid analytical and technical skills in MS Office and internal sales tools
"Team player" with demonstrated track record of collaboration of working with others to solve difficult problems and drive business improvement
“Self-starter” with a concrete ability to work autonomously
Technical Qualifications and Requirements:
The employee must have a space in his or her place of residence suitable for the installation of a Home Agent work station.
Work environment must be free from distractions, including any background noise that impacts the customer experience
The work environment should be kept in a tidy condition and suitable for safekeeping of confidential and sensitive customer information
Prior experience with setting up and troubleshooting remote workstation (i.e. computer, phone, modem, router, etc.) preferred.
Must have an internet connection with a minimum of 100 mbps download and 15 mbps upload speed from a reliable internet provider (Cable, DSL or Fiber Optic/FiOS providers only). You may not use satellite internet providers.
Your device must be directly connected to router/modem via Ethernet cable as you cannot use a wireless (WIFI) connection.
Must be able to certify compliance with requirements regarding internet speed and connection
BlueTriton Brands is proud to be an Equal Opportunity and Affirmative Action employer, seeking to create a welcoming and diverse environment . We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. BlueTriton Brands is committed to providing reasonable accommodation for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please contact us at BlueTritonHR@bluetriton.com
BlueTriton Brands offers an unrivaled portfolio of water brands for healthy hydration, including Arrowhead®, Deer Park®, Ice Mountain®, Origin™, Ozarka®, Poland Spring®, Zephyrhills®, AC+ION® Alkaline Water, Splash Blast® Flavored Water Beverage, Splash Fizz® Flavored Water Beverage Saratoga® and Pure Life® Purified Water.
Please Note :
mobilegreenenergies.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, mobilegreenenergies.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.