Panel Coordinator supporting Internal Medicine Residency Job at The Vancouver Clinic

The Vancouver Clinic Vancouver, WA

Must be fully vaccinated for COVID-19 including two doses of a 2-dose series or a single dose of a 1-dose series prior to start date. Fully vaccinated is defined as 14 days post series completion date.
Must be fully vaccinated for COVID-19 including two doses of a 2-dose series or a single dose of a 1-dose series prior to start date. Fully vaccinated is defined as 14 days post series completion date.

The Panel Coordinator provides complex and diversified support to the Care Team (provider, medical assistant, nurse, etc.) by coordinating care for patients on the daily schedule; this support will require advanced administrative skills and knowledge. Will coordinate services for all patients who are part of the assigned panel. Focus on health maintenance and those with serious, complex, or chronic health problems, or those with psychosocial issues. Work from a team approach within the context of a primary care medical home, and in continuous partnership with patients and providers to promote: timely access to needed care, comprehension and continuity of care, and the enhancement of patient well-being. Work is generally performed independently requiring judgment and problem solving skills with limited supervision.

Full time Panel Coordinator position available to support Internal Medicine Residency. Position is required to be on-site one day per week and office/remote remainder of time ( will need to meet remote worker* requirements)

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
  • Serve as an effective communication link between patient and clinic staff by gathering information from patients.
  • Independently and proactively identify patients in the practice by running panel reports for specific diagnosis and preventive care needs.
  • Communicates with patient directly to discuss preventative care needs and refers patients with medical concerns to appropriate clinical staff.
  • Serve as a medical home quality improvement team member, assist with improvement of work flows through PDSA Cycles and measurement of quality indicators.
  • Review provider schedules and patient charts to assist the care team in coordinating care for visits and identifying preventive healthcare needs.
  • Evaluate and analyze patient records based on primary Care patient standards for patients who need: preventive services, diagnostics, and follow up.
  • Schedule patients for preventive care needs.
  • Participate in team huddles and evaluation of team data for proactive panel management.
  • Work with clinic team on developing standards, implementation, and maintenance of programs in chronic disease management for patients.

EDUCATION AND SKILLS
  • WA State Medical Assistant-Certified
  • Current Healthcare provider CPR certification, American Heart Association BLS.
  • At least three years of clinical experience in a primary care department required, outpatient care and service of patients with chronic diseases preferred.
  • Effective communication, organization, and active listening skills.
  • Demonstrated effective interpersonal and customer service skills.
  • Philosophy and values consistent with a patient-centered care model.
  • Ability to work proactively and effectively in a team as well as independently.
  • Demonstrated problem solving skills in a complex environment.
  • Proficiency working in an electronic medical record system and Microsoft Outlook, Work, and Excel.
  • Must have reliable and predictable attendance.

  • Remote work not guaranteed. Remote worker must have secure home network with download speed, min 25 Mbps and upload speed, min 5 Mbps.
Pay Range:
$21.34 - $29.87
The above information is intended to indicate the general nature and level of work required in this position. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities, and qualifications required of those assigned to this job.
We offer a competitive Total Rewards Program. Eligibility for benefits is dependent on factors such as position type and FTE. Benefit-eligible employees qualify for benefits beginning on the first of the month following one month of employment. Vancouver Clinic offers medical, dental, vision, life insurance, AD&D, long term disability, health savings account, flexible spending account, employee assistance program, and multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.). We also offer a 401k retirement plan, with employer contributions after your first year of employment. Benefits-eligible employees accrue PTO and Personal Time based on hours worked and State worked, totaling 120 hours in the first year for full time staff and 200 hours in the first year for full time supervisors and above, increasing in subsequent years. PTO and Personal Time accruals are pro-rated by FTE/hours worked. Non-benefits eligible employees will accrue Personal Time based on hours worked and State worked. Employees will also enjoy up to six paid holidays per year, depending on schedule. Contact your recruiter for more information.
Vancouver Clinic is proud to be an Equal Opportunity Employer. Vancouver Clinic does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, gender identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Vancouver Clinic is an alcohol and drug-free workplace. Offers are contingent on successful completion of drug screen, background screen, and immunization requirements.



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