Operations Assistant Job at The Creator's Law Firm
We help you protect your smarts.™
Our History
The Creator’s Law Firm was founded in 2017 as a boutique business and intellectual property law firm based in Charlotte, North Carolina. At its inception, Founder and CEO, Attorney Ticora Davis, wanted to fill a need in the marketplace by serving Black entrepreneurs, women, and creatives of color with protecting their brand assets via trademark and copyright protection. Based on this experience, the company created a proprietary trademark process to serve our growing client portfolio to give them the legal protection to create with freedom.
Today we specialize in highly customized legal solutions for advanced entrepreneurs by providing legal services related to licensing, business restructuring, trademark representation, copyright services, and contract drafting.
Since creativity and courage go hand in hand, we help entrepreneurs protect their brands and their creative souls. We’re dedicated to providing the highest-quality service along with the best legal solutions in the industry.
Our Mission
We help legacy-driven entrepreneurs who are pioneers in their industries and thriving in their purpose, by providing culturally-relevant legal services that empower them with the tools needed to protect their products, programs, and profits. We give our clients the protection and legal support they need to grow their business with peace of mind.
Our Core Tenets
Core Values like integrity, stability, and service are broad and open to interpretation. They can mean different things to different people. Core Tenets are clear behavioral expectations. They provide the foundation for our company culture.
1. Empower Clients through Culturally-Relevant Legal Representation.
In serving first-generation entrepreneurs we pride ourselves on educating our clients through the process of legal representation. We hold their hand and go the extra mile. We concisely provide information to clients to help them make good decisions for their business.
2. Correct the Process, Not the Person.
When there’s an issue in our company, we focus on correcting the processes involved, not the person. With clear outcomes, resources and support our team creates momentum and success.
3. Make Data-Driven Decisions that Deliver Results.
We set clear, measurable goals for everything we do and use key performance indicators (KPIs) to guide our future. We hold each other capable as we approach legal representation with transformative results in mind.
4. Create, Innovate & Simplify.
We foster an environment that is open to feedback and encourages idea sharing and collaboration. We expect invention and require innovation from our team. Although we find inspiration in all things, we discern how to incorporate the right things, simply, to elevate our company.
5. Take Ownership-Minded Actions.
We adopt a spirit of excellence, rise to the occasion and never settle. We act boldly on behalf of the entire company, beyond just our own team and individual roles. We are eager to own our projects and adopt a proactive mindset anticipating company and client needs.
Position Overview
- Location: Remote - MUST reside in the United States
- Status: Employee
- Hours: Part Time (20 hours per week)
- Schedule: Monday - Friday 8:00am - 12:00pm EST
- Pay: Hourly; Paid Biweekly
- Pay Range: $20-$30/hour
- Opportunity for full time, permanent employment will be assessed after a 90-day probationary period.
Responsibilities
- Assist the Operations Director in the strategic and operational vision of our organization, including the implementation and improvement of our communications cadence, targeted interactions, and operational systems
- Assist in creating and providing resources and training for the team to ensure efficient implementation of the company core tenets, standard operating procedures, and policies
- Provide operational support and leadership in the Operations Director’s absence
- Assist in the implementation of new projects and process improvements
- Assist in the onboarding and offboarding of employees
- Assist employees and clients with troubleshooting questions and/or errors for multiple softwares
- Manage multiple data sets by completing routine data entry and reporting (mainly via Google Sheets)
- Manage the Operations Director’s email inbox, calendar and scheduling
- Assist with billing tasks including creating and monitoring payment plans, and emailing clients regarding billing matters and issues
- All other duties as assigned
Skills & Qualifications
Required
- Self-starter, self-motivated, self-directed, self-aware and self-accountable
- Process-minded, with experience mapping processes and/or managing projects
- Innovative problem solver - you present solutions instead of problems
- Tech-savvy and able to navigate and troubleshoot new softwares quickly
- Advanced experience with Google Workspace, including Gmail, Google Calendar, Google Drive, Google Sheets, and Google Docs
- High-level written and verbal communication skills
- Access to a computer with a strong, reliable internet connection
- Type 70+ words per minute
- Random bullet point inserted to see if you are paying attention. Put the number 47 in the additional information section of the application form or your email.
Preferred
- Located in North or South Carolina
- Legal industry experience and/or knowledge
- Familiarity with the following: ClickUp, Slack, Trello, Zoom, Zapier
Benefits Offered (FT Employees)
- Health, Dental, and Vision Insurance
- Life Insurance
- 401K, with employer match program
- Annual and discretionary bonus plans
- Paid Time Off
- Parental Leave
- Remote work
- Opportunities for advancement
To Apply
Please submit a resume and cover letter (pdf). You will be invited to complete multiple skills tests and answer several interview questions after submission. Please complete these additional assessments no later than 48 hours after the request is made.
Job Type: Part-time
Pay: $20.00 - $30.00 per hour
Schedule:
- 4 hour shift
- Monday to Friday
Experience:
- Google Workspace: 2 years (Required)
- Administrative: 2 years (Required)
Shift availability:
- Day Shift (Required)
Work Location: Remote
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