Member Services Staff Job at Gold River Sports Club
Gold River Sports Club Gold River, CA 95670
$15.50 an hour
We are seeking a dedicated, passionate Member Services staff person to join our Team. You must be a service orientated, positive, enthusiastic, multitasker with a love for health and fitness. Must have a flexible work schedule to be able to work mornings, evenings, weekends. Also holidays as necessary.
Responsibilities and Duties
- Greet, check in, and attend to members in a friendly and professional manner.
- Attentively and promptly respond to member needs.
- Answer multiple phone lines and directing calls to the appropriate department.
- Assist members in registering for events.
- Tracking membership inquiries.
- Control of court reservations and Department reservations.
- Enter sales transactions for members, including program, service and product payments.
- Process paperwork; address change, upgrade/downgrade, credit card changes and processing payments.
- Provide a clean and organized reception area.
- Support and enforce all club rules and regulations as a staff team member.
- Attend and participate in scheduled department meetings and Annual All Staff Meeting.
- All other duties as assigned.
Qualifications
- Must have a positive and enthusiastic service attitude
- 1-2 year Customer Service experience
- Excellent communication skills.
- The ability to work independently
- Open availability a plus
- High school diploma or equivalent.
- CPR/AED certification within 90 days of hire.
*** Includes complimentary Spare Time Clubs membership.***
**Shifts vary, weekend availability a must.**
Job Type: Part-time
Pay: $15.50 per hour
Shift:
- Morning shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekends only
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Work Location: In person
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