Provide fun, safe, clean and comfortable environment for birthday party customers. Plan, organize and conduct age-appropriate games and activities for birthday party customers. Ensure a timely, organized event and a quality experience. Provide active supervision of a group(s) of children during the birthday party experience. Adhere to program policies and standards including safety, cleanliness, attendance and dress code standards. Model relationship-building skills in all interactions. Maintain positive relationships with children, parents, other staff, and leadership. Ensure proper check-in and check-out procedures are followed and assist in maintaining proper records. Respond calmly to urgent or critical situations. Provide a quality experience to children and parents focused on YMCA core values of honesty, respect, responsibility, caring and faith. Support the mission, purpose, and goals of the YMCA, while performing the essential duties and responsibilities listed below.

Skills/ Requirements

Applicants must be at least 18 years of age. Candidates MUST be available to work weekdays and weekends: Punctuality, reliability, and a pleasant personality is a MUST.

Six to nine months related experience and/or training; or equivalent combination of education and experience.

• Must possess strong customer service and interpersonal skills.
• Have strong communication and organizational skills.
• Must be able to be on your feet the entire length of your shift; lift up to 40lbs.
• Be friendly, courteous, enthusiastic, possess a cooperative attitude, and be a team player
• 12 months experience working with children (preferred)

References, criminal history background check, Sex Offender Registry check, pre-employment drug screen, and pre hire training are required of all hired applicants.

Job Duties:

• Perform general office duties: Scheduling all parties, answering emails and phone calls within 48-72 hours ensuring completion of guest waivers, completion of birthday party information sheets, closing out parties and collection of all fees due.
• Ensure all parties are kept on approved schedule/timeline. · Supervise and ensure all staff is performing assigned job duties as instructed by coordinator or director.
• Assist with any staff training, including shadow training.
• Reposition staff as needed to best serve the participants
• Provide fun, safe, and clean atmosphere while facilitating parties. Engage parents and birthday participants in order to provide great customer service relations
• Maintain a system of supplies and inventory that provides adequate resources and support for the party. .
• Handle all incidents and accident reports.
• Promotes and markets Birthday parties to ensure monthly party goal is met

Must be certified in CPR/First Aid or be able to be certified after hire.

Job Type: Part-time

Pay: $15.00 - $19.00 per hour

Benefits:

• Flexible schedule

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Signing bonus

Work Location: One location

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