Department: Rooms Reports to: Executive Housekeeper

Position Summary:

Responsible for the cleanliness and overall appearance of guest rooms and/or common areas. Maintains high standards of cleanliness in all areas and promotes safety and good guest relations.

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Essential Duties and Responsibilities:

• Wears appropriate uniform and name tag as prescribed by company policy. Takes care of all uniforms, equipment and supplies issued.

• Thoroughly cleans all rooms assigned in preparation for guest arrival.

• Uses only the cleaning agents supplied.

• Ensures that when cleaning guest rooms, the room cart is positioned in front of the door.

• Vacuums and sweeps carpets and floors. Mops floors as needed.

• Dusts, brushes, polishes and vacuums furniture.

• Dusts and cleans room decorations, appliances and structural surfaces (wall fixtures, window sills, vents).

• Changes linens and makes beds. Checks for damaged linens.

• Cleans showers, tubs, sinks and bathroom items. Removes used guest amenities and trash. Replenishes guest amenities and supplies as appropriate.

• Inspects rooms for safety hazards and for the operating condition of equipment and reporting same to maintenance.

• Reports lost and found articles, maintenance problems, or special problems, such as pets in the room to manager.

• Communicates with Housekeeping Department on the status of all cleaned rooms according to procedure; notifies Executive Housekeeping staff as each room is completed so rooms may be sold. Reports rooms that cannot be serviced by 2:00 p.m.

• Reports the following immediately to the Executive Housekeeper: No luggage in a stay over, sleep-out/Sleeper, unusual happenings, extra guest, needed repairs or unsafe conditions.

• Maintains storage rooms and stocks carts.

• Empties linen from housekeeping cart into laundry cart.

• Never communicates guest room numbers and/or names without following property procedures, and guests are not allowed in the room without a key.

• Responsible for all keys issued. Complies with the key policy as prescribed by the company.

• Records room status on work assignment sheets.

• Provides information to guests about hotel services, facilities and other amenities. Listens and responds to guests’ requests or complaints.

• Performs other duties as assigned by management.

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Job Types: Full-time, Part-time

Pay: $9.50 - $11.50 per hour

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Weekend availability

Experience:

• Cleaning: 1 year (Preferred)

Work Location: In person

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