Help Desk Technician Job at Right Click Solutions
Right Click Solutions Mount Kisco, NY 10549
Growing IT Company looking for a help desk technition to help us continue to grow:
**Ideal Candidate will have a few years of job experience with the skills noted below:
We are seeking a help desk engineer to help manage client computer calls via help desk ticketing system, assist with customer calls, including virus removals, computer installations, imaging and various IT tasks.
Customer service skills, phone skills and a good demeaner are essential to be successful in this role.
Other responsibilities will include being dispatched to resolve computer issues at client locations.
Other required skills include:
PC hardware/PC Software
Working knowledge of TCP/IP and networking
Customer service
Operating systems (Windows, 7 & 10, 11)
Ideal candidate will have between 2-5 years of computer networking experience.
Office365 Administration
DNS/DHCP Experience (including MX, A, and CNAME Records)
G-Suite Administration
Firewalls/switches
VOIP experience a plus but not required
Our client networks range from 1-5 computers, 5-50 computers, & 300 computers.
**Technician will get their hands in all aspects of supporting a small business regarding the technology as their are many opportunities to get involved with the entire infrastructure.
**Candidate must live in Westchester County or the close surrounding areas and have their own car.
Job Type: Full-time
Pay: $40,000.00 - $80,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Tuition reimbursement
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: Hybrid remote in Mount Kisco, NY 10549
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