Health Educator II Job at Inland Empire Health Plans

Inland Empire Health Plans Rancho Cucamonga, CA 91730

Position Summary/Position
The Health Educator II assists in the strategic development and growth of IEHP Member Health Education programs and services. Focuses on the alignment of resources for holistic health and wellness and enhances the Member experience by successfully identifying and prioritizing strategies to meet the populations’ needs across the continuum of care.
This position is responsible for monitoring the effectiveness of Health Education programs to ensure that programs are evidence-based and meets literacy and cultural needs of population health. In addition, the Health Educator II will partner with other internal IEHP departments as well as external stakeholders to ensure that Health Education program strategies are robust and effective. Supports the overall delivery of quality care for our Members and ensures that programs and services strive to meet the disparity in the communities we serve. Major Functions (Duties and Responsibilities)
1. Maintain knowledge around regulatory and accreditation requirements within the scope of Health Education as defined Department of Health Care Services including APLs, Contracts, and Quality Improvement.
2. Develop Health Education materials and curricula as mandated by regulatory agencies or as requested by internal IEHP departments or stakeholders.
3. Identify opportunities to develop and coordinate train-the-trainer education programs to facilitate health education across various target audiences to strategically engage Providers and Members in the community, including but not limited to, internal Team Members, community health workers, teachers, other community partners, lay community members, or students.
4. Manage quality assurance in program delivery as well as develop a system to track and report the reach of Member data.
5. Develop an overall evaluation strategy and plan to determine health education programs’ effectiveness.
6. Maintain competency to teach health education programs across multiple target audiences within the strategy of the department and supports overall targeted population successes.
7. Identify opportunities to create synergistic alignment with other IEHP departments to support Member Health Education needs.
8. Participate and lead strategic initiatives to promote Health Education programs in partnership with other IEHP departments to ensure seamlessness of the Member experience along the population health continuum.
9. Develop and implement strategies leveraging technology to increase Member reach and health promotional messaging in our Member population.
10. Advocate for the development of appropriate and meaningful health promotion teaching tools to meet regional needs of Member populations such as (but not limited to) virtual classroom, podcasts, webcasts, and social media.
11. Maintain relationships with strategic vendors and/or partners that deliver services or health promotion tools for IEHP Members, and Providers.
12. Support tracking of screening, risk assessments and corresponding member incentives in compliance of regulatory requirements.
13. Serve as liaison to related population health strategies and facilitates program planning for related strategies. Supervisory Responsibilities Leading: Self Experience Qualifications
Seven plus (7+) years of experience in health education, program planning, monitoring, evaluation, and policy development. Experience in leading multi-disciplinary teams and workgroup is a must. Possess lean thinking to drive innovation in projects. Possess a broad set of health education experience such as in chronic condition management/prevention, nutrition, behavioral health, and knowledge working across the lifecycle. Experience in writing reports, managing projects, creating low-literacy education materials, and in developing health education programs for patients or the community. Preferred Experience
Experience preferably in a healthcare of managed care setting. Project management experience is a plus. Education Qualifications
Master’s degree in Public Health, in Health Education, or in a related field equivalent to Public Health from an accredited institution required. Professional Certification
Attainment of Masters Certified Health Education Specialist (MCHES) is preferred. Drivers License Required Yes, must have a valid California Driver's license and valid automobile insurance. Must qualify and maintain driving record to drive company vehicles based on IEHP insurance standards of no more than three (3) points. Knowledge Requirement
Must possess strong knowledge or experience around regulatory and accreditation requirements as it pertains to the managed care plan. Must be able to flex this knowledge to apply to training and education to other clinical staff, or providers. Skills Requirement
Must have ability to facilitate meetings from small to large multi-disciplinary groups. A strong presence in public speaking, and ability to demonstrate negotiation and advocacy skills. Must be able to demonstrate proficiency in program planning, development, and evaluation. Excellent interpersonal and communication skills. Abilities Requirement
Must be able to work in a collaborative environment and adapt style accordingly. Must have ability to demonstrate conflict resolution, and effective communication skills. Commitment to Team Culture
The IEHP Team environment requires a Team Member to participate in the IEHP Team Culture. A Team Member demonstrates support of the Culture by developing professional and effective working relationships that include elements of respect and cooperation with Team Members, Members and associates outside of our organization. Working Conditions
Position requires travel to community sites within Inland Empire 20-25% of the time.
Position is eligible for telecommuting/remote work location model upon completing the necessary steps and receiving HR approval. The incumbent approved to telecommute may periodically be required to report to IEHP’s main campus for mandatory in-person meetings or for other business needs determined by IEHP leadership. Work Model Location Telecommute Physical Requirements Keyboarding: 10-Key - FREQUENTLY Keyboarding: Touch-Screen - FREQUENTLY Keyboarding: Traditional - FREQUENTLY Hearing: One-on-One - FREQUENTLY Communicate: Information/ideas verbally - FREQUENTLY Near Visual Acuity - FREQUENTLY Sitting - CONSTANTLY Indoors - FREQUENTLY Lighting - CONSTANTLY Regular contacts: co-workers, supervisor - FREQUENTLY Memory - FREQUENTLY Understand and follow direction - FREQUENTLY Regular and reliable attendance - CONSTANTLY

Starting Salary: $79,809.60 - $101,774.40
Pay rate will commensurate with experience

Inland Empire Health Plan (IEHP) is the largest not-for-profit Medi-Cal and Medicare health plan in the Inland Empire. We are also one of the largest employers in the region. With a provider network of more than 7,000 and a team of more than 2,500 employees, IEHP provides quality, accessible healthcare services to more than 1.5 million members. And our Mission, Vision, and Values help guide us in the development of innovative programs and the creation of an award winning workplace. As the healthcare landscape is transformed, we’re ready to make a difference today and in the years to come. Join our Team and make a difference with us! IEHP offers a competitive salary and a benefit package with a value estimated at 35% of the annual salary, including medical, dental, vision, team bonus, and state pension plan.


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