Position Title:

Installation Field Engineer

Location:

USA

Department/Group:

Installation

Reports to:

Operations Manager, LLC.

Start date: ASAP

Status: Permanent

Hours/week: Variable

Schedule: Day/Evening

Who we are

Concept Store Fixtures International LLC. (CSF Int, LLC.) is the Installation and Service group founded to support turnkey installations for its parent organization, CSF International, Inc. CSF International Inc. is a leading manufacturer of replacement parts, shelves, and case skin kits for all major brands of OEM refrigerated cases for the supermarket industry. Locations include Repentigny, Quebec (Canada), North Carolina, Bentonville, AR and Dallas, TX. Originally focused on re-skinning refrigerated display cases, we have expanded our product lines and now perform glass door retrofits, asset protection installation and LED retrofits to multi-deck and glass door cases. To provide our clients with the best possible results, we continue to grow our team across different areas of the business with Administration, Finance, Production, Project Management, and other roles.

Role:

The Installation Field Engineer is responsible for mentoring and training the 3rd party Installer network, ensuring proper trade practice and method is used to achieve results for our clients. This position also performs installations, in field part designs and surveys as requested by the Account Management team along with job punch list items to close out projects. This person also performs “post scope” audits and closes out punch list items prior to the client project end date. Participates in product development, performing test installations of new products in client facilities.

R*ESPONSABILITIES: *

The Installation Field Engineer will:

• Act as the factory representative of CSF International, Inc. on all business visits, client facing and 3PI’s
• Be responsible for carrying-out on-site installations, designs and inspections on-time and within budget
• Work on multiple projects as assigned by the Installation Coordinator Team
• Work cross functionally to communicate needs, designs and issue resolution to the appropriate department
• Complete work according to contract specifications and established policies and procedures
• Act as a mentor to 3PI’s regarding scope, trade practice and method
• Seek and report opportunities for over all process and product quality improvement
• Work as part of the installation team to resolve all project installation and operational issues and find root cause
• Perform pre-installation site surveys as assigned
• Ensure that CSF quality standards are respected throughout the installation process
• Report immediately upon completion of every project
• All other tasks, as assigned

Qualifications and Education Requirements

Education

• High School Diploma

Experience

• Must have strong knowledge of construction and installation concepts
• Previous experience installing grocery refrigerated cases
• Knowledge of HVAC an important asset
• Previous experience reporting completed work through a technology based reporting system, handheld or tablet device

Knowledge, skills and abilities

• Work with power and hand tools using proper trade practice and method
• Able to work collaboratively as part of the growing installation team
• Manual dexterity and common sense
• Strong organizational and problem solving abilities
• Excellent oral and written communication skills in English
• Familiarity with Microsoft Office Suite Applications, to include Outlook
• Ability to report work site progress and work site surveys through the BIM 360 Field iOS application and Smart Sheets

*This position requires flexibility to travel by car and/or plane to installation project locations and work variable hours (days/evenings/nights/weekends)

Job Type: Full-time

Pay: $55,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• Employee assistance program
• Health insurance
• Paid time off

Schedule:

• 10 hour shift
• Night shift
• Weekend availability

Experience:

• Finish carpentry or fabrication: 5 years (Preferred)

Work Location: On the road

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